We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] I forgot my password, what do I do?
Click 'Forgot Password' on the login page to reset it via email. If issues persist, contact support.

[Promotions / Discounts / Coupons] How can I apply a discount code?
Enter the code at checkout in the promo field. It applies automatically if valid.

[Product Availability / Stock / Pre-orders] What if an item is out of stock?
We'll notify you if it's back in stock or suggest alternatives. Pre-orders available for select items.

[Customer Service / Contact / Support] How do I contact customer service?
Reach us via email at [email protected], live chat, or phone during business hours.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)