We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] Why can't I log in?
Clear your browser cache, check credentials, or try incognito mode; if issues persist, reset password.

[Promotions / Discounts / Coupons] Do coupons expire?
Yes, check the coupon terms for expiration dates; apply before they lapse to save on your order.

[Product Availability / Stock / Pre-orders] Is stock updated in real-time?
Yes, our inventory syncs live; if it shows available, it's ready to ship unless noted otherwise.

[Customer Service / Contact / Support] Can I request a callback?
Yes, use the contact form to schedule a callback; we'll call within 2 business hours.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)