We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] I forgot my password, what do I do?
Click 'Forgot Password' on the login page and follow the email instructions to reset it securely.

[Promotions / Discounts / Coupons] How do I apply a coupon code?
Enter the code at checkout in the designated field; it will automatically apply if valid and reduce your total.

[Product Availability / Stock / Pre-orders] What if an item is out of stock?
Out-of-stock items show as unavailable; sign up for notifications to be alerted when restocked, or consider pre-orders for upcoming releases.

[Customer Service / Contact / Support] How can I contact customer service?
Reach us via email at [email protected], live chat on the site, or call 1-800-123-4567 during business hours.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)