We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Product Availability / Stock / Pre-orders] How do I know if a product is in stock?
Stock status is shown on the product page; add to cart to reserve if available.

[Customer Service / Contact / Support] What are your support hours?
Support is available Monday-Friday, 9 AM to 6 PM EST via chat and email.

[Order Modification / Cancellation] Can I change my shipping address after ordering?
Address changes are possible before shipment; email support with your order number.

[Gift / Personalization / Special Requests] Can I request product personalization?
Select personalization options on the product page or add notes at checkout for custom requests.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)