We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] Do you ship internationally?
Yes, to most countries. International shipping times vary by location.

[After-sales / Returns / Refunds / Exchange] What if the product is defective?
Defective items qualify for free returns and exchanges. Inspect upon receipt.

[Reliability / Authenticity / Warranty] What warranty do you provide?
Warranties vary by product; check details or contact us for specifics.

[Security / Payment / Privacy / Packaging] How are orders packaged discreetly?
Sensitive items are shipped in plain, unmarked packaging for privacy.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)